Corona Virus - Measures in place for a safe reopening

25 June 2020

Covid 19 Rules – Shamba Holidays Ltd.
 
Please note:   Certain facilities are closed until Government allows us to open them.  We will update you as and when we are able to open any of them
 
On arrival you and your whole party may be asked to have your temperature taken by our staff, refusal will result in your being unable to stay on the Park.  If any member shows signs of symptoms, we are afraid you will not be able to stay at Shamba.  You will receive a refund within 48hours
 
One person from your party should go to Reception when called to check in.  Following check in you will be shown to your pitch. 
 
Whilst on the Park you and your party are asked to obey the Government’s social distancing rules at ALL times.  If this is a problem and after being asked by staff it continues to be a problem you and your party will be asked to leave the Park to ensure Safety of our staff and other holiday makers.
 
When using the water stand pipes and disposal area please use the Sanitizer gel before and after use on your hands.  Only one person at a time to use the stand pipes please.  This is for your safety and the safety of others on the Park.  Social distancing is imperative.
 
If you develop any symptoms of COVID-19 before you are due to arrive then please contact the office so we can rearrange your trip.  If at any time you become unwell or believe you have been exposed to COVID-19 whilst on the park, then you are to call NHS 111 and then report it to a member of our staff.  You need to make arrangements to SELF ISOLATE AT YOUR OWN HOME.
 
If using the TakeAway facility please observe the distancing marks and obey the guidance/rules displayed regarding entrance and exit.  Only one person to order and collect per party.
 
We can open our Children’s Play Area.  Please note that children MUST be accompanied by an adult whilst in the area and please ensure everyone uses the hand sanitizer when entering and exiting the area.  Also keep your social distance!!
 
If you have toilet and washing facilities in your accommodation please use this for your own safety, only use the Unisex toilets/showers if you do not have your own facilities, we encourage the use of face masks where possible.
 
Shop is open for essentials only, please bring your groceries with you.
 
No Gazebo’s or day visitors and the laundry will remain closed.